Dobbies expands relationship with John Lewis Partnership in Brighton   

Dobbies expands relationship with John Lewis Partnership in Brighton

John Lewis click and collect orders can now be picked up from selected Dobbies’ stores.

Customers at Dobbies in Brighton, on Warren Road, can now collect their John Lewis parcels from the next day.

This expands the relationship between Dobbies and the John Lewis Partnership after it was announced in July that Waitrose would have a dedicated area offering more than 2,000 products in 50 of the garden centre’s foodhalls. The roll out is already underway having been launched in 12 Dobbies’ stores including Brighton.

Graeme Jenkins, CEO of Dobbies, said: “The new John Lewis click and collect service, available in Brighton, complements the delivery and collection service we currently provide with Amazon. We’re committed to providing convenience to our customers and this new collaboration enables us to further develop this focus. It’s important that we share a commitment to great value, quality and customer service with our partners. We hope our Brighton customers find this new development beneficial.”

Ged Keogh-Peters, Director of Supply Chain Planning & Development for the John Lewis Partnership, adds: “The introduction of click and collect further strengthens our partnership with Dobbies and underlines our ambition to find new ways to be more convenient for our customers. The service is growing in popularity every year with customers increasingly wanting the ease of being able to pick up their order at a time and place which works for them.”

Dobbies is the latest retailer to join the existing network of over 350 John Lewis and Waitrose Click & Collect points, along with over 800 Co-op, Shell and Booths locations. The other Dobbies’ stores offering Click & Collect are Aberdeen, Gillingham, Atherstone, Edinburgh, Dunfermline, and little dobbies in Stockbridge, Edinburgh and Westbourne Grove, London.